Disclosure Statement | Samoa NZ Finance | South Auckland

SNZF DISCLOSURE STATEMENT 

Name of Financial Provider Service: Samoa NZ Finance Company Limited

Telephone Number: 09 262 2292

FSP Number: 417446

Email Address: [email protected]

This Disclosure statement was prepared on 1 April 2020

Address: 1 Leyton Way, Manukau, Auckland 2104

Postal Address: PO Box 9748 Manukau Auckland 2241

It is crucial that you read this document

The information contained in this Disclosure Statement is essential and will help you to determine which financial creditor to use. It also provides some helpful information about SNZF.

Samoa NZ Finance Company Limited is a Creditor under a credit contract

SNZF is a creditor under the credit contract for the purposes of Credit Contracts & Consumer Finance Act. SNZF is also a registered Financial service provider. This means that SNZF is registered to provide products, borrow money and services on credit. SNZF will take responsibility for the creditor services provided by staff.

What you should do when you encounter any problems or if something goes wrong.

If you undergo any concerns, problems, or complaints regarding any part of SNZF services and products, please notify the SNZF staff member you are dealing with or their manger, and we will do our best to fix the incompetence or problems. You may address your internal complaints by writing to:

                                                           SNZF Compliance Manager
                                                                   PO Box 97483
                                                            Manukau Auckland 2241
                                                      Email: [email protected]
                                                              Telephone: 09 262 2292
                                                                      Fax: 09 262 2295

If you believe SNZF have not succeeded to solve your problems or that we have disagreed on a civil solution relating to your complaints, you can contact:

Insurance & Financial Services Ombudsman                                             

PO Box 10-845

Wellington 6143

Telephone: 0800 888 202

Fax: 04 499 7614

Email address: [email protected]

Website: www.ifso.nz 

This service is for free and will help us to settle any disagreements.

How SNZF is regulated by the Government?

You may check that SNZF Limited is a Registered Financial Service Provider and a Creditor under Credit Contract at http://www.fspr.govt.nz. You can contact the Financial Markets Authority for additional information, which can comprise of financial tips and precautions.